Joan K. Ustin & Associates, LLC

Joan K. Ustin & Associates

Consultants in Human and Organization Performance

Joan K. Ustin & Associates, LLC, is a management consulting company specializing in organization development and human resources. We have over 25 years of experience working with a wide range of clients in South Carolina, including healthcare, financial and legal services, technology, manufacturing, human services, local government, education and cultural institutions

Joan K. Ustin

Joan K. Ustin image

Joan brings to her practice over 35 years of experience as a corporate executive and independent consultant, helping people and organizations manage change. Her expertise is in designing and conducting assessments, on both an organizational and large-scale community level; strategic planning; executive development and succession planning; and designing performance management and employee selection systems. Joan’s professional career, prior to becoming a consultant, includes journalism, community economic development, and financial services. She graduated with honors from the University of Vermont and Columbia University Graduate School of Journalism.

Services

Organizational Assessments:

  • Employee opinion surveys
  • Customer surveys
  • Training needs analysis

Human Resources:

  • Succession planning & transition management
  • Executive coaching
  • Employee recruitment & selection
  • Interviewing
  • Performance management
  • Employee handbooks
  • Job descriptions

Nonprofit Management:

  • Strategic planning
  • Board assessment
  • Board recruitment & development
  • Governance